Delivery Policy

Delivery Policy

  • Esajee offers their Cash on delivery service for all over Pakistan. The delivery is made directly to customers from our respective outlets by our staff or by courier services.

  • We offer free delivery within Islamabad & Rawalpindi (Free delivery is only offered for orders over Rs. 5000 - Applicable only on Imported Items). –Perishable items will be delivered to certain areas of Islamabad & Rawalpindi only. Free delivery of Perishable items is valid only for certain areas of Islamabad & Rawalpindi. Please call us to confirm if your delivery location is covered - Rs 500 Flat will be added to get perishable items delivered to your place for the areas which are not covered as for free delivery.
  • We offer free delivery within DHA Phase-I Lahore, DHA Phase-II Lahore, DHA Phase-III Lahore & DHA Phase-IV Lahore (Free delivery is only offered for orders over Rs. 1,000).

  • For Islamabad and Rawalpindi (T&C Apply) - Orders below Rs 1,500/- (Rs 200/- Delivery Charges), Orders between Rs 1,501 to Rs 4,999/- (Rs 120/- Delivery Charges) & Orders above Rs 4,999/- (Free Delivery - Applicable on Imported Items).

  • For other cities, delivery charges would be added i.e. You would be charged Rs 200 per 900grams of your package gross weight.
  • All Cash on Delivery Orders will have Cash Handling charges over Rs 3000.
    Rs 0 to 3,000/- : NIL
    Rs 3,001 to 5,000/- : Rs. 125.00
    Rs 5,001 to 10,000/- : Rs. 175.00
    Rs 10,001 to 20,000/- : Rs. 250.00
    Rs 20,001 to 30,000/- : Rs. 350.00 (Above 30,000/- 1.5% will be charged)

  • Further Details regarding shipping & delivery can be taken from our customer care team (Note: Perishable items will be delivered to certain areas only. Please call us to confirm if your delivery location is covered).
     

Same Day Delivery* (Islamabad - For orders above Rs 2,000)

  • Orders placed before 3:00 pm are delivered the same day at around 06:00 pm to 10:00 pm, except for Sundays*.
  • Orders placed after 3 pm will be delivered next day before 4 pm. (In month of Ramadan, orders placed after 1 pm will be delivered next day).
  • *Orders placed after 12:00 pm on Saturdays or orders placed on Sundays will be delivered on Monday.
  • *Same day deliveries are only valid for Certain Areas of Islamabad i.e. Diplomatic Enclave, Sector E-7, E-8, F-5, G-5, F-6, G-6, F-7, G-7, F-8, G-8, E-9, G-9, F-10, G-10, F-11 & G-11 Only.